Access to Courses and Materials
Where are my courses?
- Go to Learning Portal
- Log in with your username/password (same login that you use for raps.org or RegEx).
- In the top navigation bar click "All Current Activities"
What if I forgot my username and/or password?
No problem! From the RAPS.org or RAPS Learning Portal login screen you can update your username and/or reset your password using the links provided. If you continue to experience difficulties, contact the Solutions Center.
Can I access my online learning activities on a mobile device?
Yes. The RAPS Learning Portal is mobile-friendly.
Online courses are fully iPad and Android compatible; however, to complete the final assessment and submit the course evaluation you will need to return to the RAPS Learning Portal using a supported web browser (i.e., Chrome, Internet Explorer, Safari, Firefox).
*Using a mobile device with a screen smaller than a standard tablet (9.7”) is not recommended.
Enrollment Period
Will access be given to all courses at the time of registration?
Yes. You can access our learning products as soon as your purchase is confirmed. The courses will remain active under your account until 11:59 pm on the course closing date.
How long will I be able to access the course and supplementary materials?
- All courses have a 12-month access period.
Course and Supplementary Materials
Is it possible to get a hard copy of the lecture slides?
Unfortunately, we do not provide hard copies of the lecture slides. However, we do provide a framework of the courses in the form of supplementary materials. Also included are references and additional resources for your further information.
Final Assessment
Each course includes a cumulative final assessment, consisting of a randomized set of multiple-choice and true/false questions. An 80% or higher must be achieved on the assessment to pass the course. There is no time limit on the assessment and you may retake it as many times as necessary during your access period.
Please note that questions will change to include new randomized questions for each subsequent attempt.
*The Regulatory Affairs Certificate programs do not have a separate final assessment.
Selecting Courses
Do I need to take courses in specific order? Are there prerequisites?
No. There is no specific order to taking courses and no prerequisites are required. The courses you take will depend on your experience in regulatory affairs, as well as your personal goals. In fact, most of our courses are designed to cover a certain topic and can be treated as its own entity. It’s believed that a good foundation of the regulatory framework will be helpful and certain courses are a good start and help you lay a good foundation for future professional development. Use the RAPS Online Course Catalog to find courses that are considered “essentials” for regulatory professionals. Besides all “essentials”, you can also find recommended course packages based on a different focus of regulatory affairs, such as medical devices, pharmaceuticals, quality or clinical. In addition to taking individual courses, you can also earn a certificate by taking our pre-packaged bundles for medical devices, pharmaceuticals, or a dual program for medical devices and pharmaceuticals. Visit the Online University Certificates page to view the required courses to earn the above-mentioned certificate.
Do I have to finish one course to access the next course in the sequence?
No, you don’t have to finish one course to access another in most cases. As a general guideline, we recommend our users to finish the core courses before moving on to the electives because they provide a good foundation.
When do I choose all my elective courses?
We recommend that you select all your elective courses at the beginning of your study, but you can choose to complete the core courses first. You will have to select all of your electives before you begin. If you need to change your electives as you advance, we can accommodate your request to change electives.
If I take any course from the bundles offered, will it count towards my certificate?
Yes.
- Up to four (4) Online University courses may be applied toward the Regulatory Affairs Certificate: Medical Device or the Regulatory Affairs Certificate: Pharmaceuticals program requirements.
- Up to six (6) Online University courses may be applied toward the Regulatory Affairs Certificate: Medical Devices and Pharmaceuticals (Dual) program requirements.
*The courses must be eligible for that Certificate program and have been completed within the past 18 months. The credit toward the registration fee and remaining course requirements will vary. Please contact the RAPS Solutions Team for more information.
Can I exchange Certificate Program Courses?
Yes, but must meet the following criteria:
- Individuals with an active enrollment in a Regulatory Affairs Certificate may request to exchange an elective, provided the course has not been opened and has a “Not Started” status. Please note: After a course has been accessed it cannot be exchanged.
*The close date for the Regulatory Affairs Certificate will apply to the replacement course.
Extensions
Can I get an extension?
A one-time, 30-day complimentary extension may be granted for active courses. Requests must be received in writing at least one (1) business day prior to the course close date. If a course has passed its close date, requests for extensions and re-instatements will not be honored.
Additional access beyond the standard 30-day extension may be requested due to serious illness, injury or death and is subject to an administrative review. Contact the Solutions Team for assistance at Email: raps@raps.org. Call: +1 301 770 2920, ext. 200 (8:30 am- 5:30 pm ET Monday through Friday).
Certificates of Completion and Transcript
How do I get my certificate?
You can get your certificate by logging into your account at Learning Portal, and then choose “Transcript” from the top navigation bar.
Once the “Transcript” tab is activated, choose “Current Curriculums” to bring up all the courses you have. You can then click “View Certificate” next to the course or certificate program. Click the printer icon to print your certificates.
Or if you want to print the completion record for all activities in your account, first activate the “Transcript” tab, then click the “Print” or “Save as PDF” buttons at the top right.
Do I get a certificate for each course?
Yes, there is a Certificate of Completion for all individual courses and for the Regulatory Affairs Certificate programs. However, if you have successfully finished all the courses required by any of our three certificate programs (Medical Devices, Pharmaceuticals, or Dual), you can request a certificate to be added under your account. In the meantime, you can print your complete transcript for individual courses from your account by clicking print under the “Transcript” top navigation.
How can I get a refund?
Refund requests for purchases must be submitted in writing within seven (7) days of the transaction date. It is crucial to note that once the course is accessed, it becomes ineligible for a refund. Merely submitting a refund request does not guarantee its approval; all decisions concerning refunds lie within the discretion of the designated administrator. If approved, the refund may be subject to an administrative fee. Additionally, some refunds may be issued at a percentage of the original purchase price.